support2020-04-10T13:39:20+08:00

Hi! How can we help?

Are payments secure?2020-04-10T13:15:58+08:00

We operate on a fully secured payment system to keep your details safe.

How long will implementation take?2020-04-10T13:16:03+08:00

Access to your Procurehere subscription is available as soon as payment is confirmed. Full set up of your account and all its features can be completed in just 3 days.

Can I add users at a later date?2020-04-10T13:16:07+08:00

Yes, the Procurehere subscription is flexible, allowing your subscription type or user numbers to adapt in order to meet changing business needs.

What payment methods do you accept?2020-04-10T13:16:16+08:00

We accept all major credit cards, PayPal, and (in select countries) direct debit. We also support transactions in a variety of currencies.

Do you offer discounts for advanced block purchases?2020-04-10T13:15:10+08:00

Yes, we offer a discount for advanced block payments for six(6) or twelve(12) months of 5% and 10% respectively.

What happens if I want to cancel?2020-04-10T13:15:26+08:00

If you decide you want to cancel your subscription simply end your auto-renewal and your Procurehere access will terminate at the end of your current period.

Can I setup to auto-renew my user-based subscription?2020-04-10T13:15:36+08:00

Yes, you can choose for your subscription to renew automatically. You’ll receive a notification through Procurehere and by email reminding you of an upcoming renewal.

How long does event-based subscription credit last?2020-04-10T13:15:48+08:00

You have 3 years to undertake a single event on an event-based subscription. The credit expires at the end of that period, or completion of your single event.